Guest Services Open Positions Winter 2014

snowbasin horizontal

Job Title: Guest Services
Department: Guest Services
Reports To: Guest Services Manager
Request Date: September
FLSA: Non-exempt
Status: SFT & SPT

NOTE: This job description shall not be construed as a contract for employment.

SUMMARY: This is an outdoor position for active individuals with a sincere willingness to support Snowbasin’s brand.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
1. Assist in parking operations
2. Assist in guest transportation operations
3. Assist with Snowbasin loss prevention and security
4. Assists with early morning snow and mountain updates to website and phones
5. Welcome guest wayfinding & ski area
6. Snow removal
7. Assist recycling operations

EQUIPMENT USED: Golf carts, Gator, Truck

RESPONSIBILITIES TO SAFETY:
1. Operating golf cart/Gator safety
2. Skiing/Snowboard safety
3. Personal safety while working around moving objects
4. “Slips and Falls” mitigation
5. Proper lifting techniques

QUALIFICATIONS:
Must be at least 18 years old.
Must be intermediate skier/snowboarder.
Must have valid drivers license and clean driving record.

EDUCATION and/or EXPERIENCE: High school graduate or equivalent.

CERTIFICATES, LICENSES, REGISTRATIONS: NA

PHYSICAL DEMANDS & WORK ENVIRONMENT:
Must be able to work long periods of time in an outdoor environment.
Must be able to lift at least 80 pounds.

OVWSF and Snowbasin Ski Swap

The Ogden Valley Winter Sports Foundation (OVWSF) presents the 5th annual Snowbasin Ski Swap. www.snowbasinskiswap.com

The swap will be held October 31st, November 1st and 2nd, 2014, at the Davis County, Legacy Events Center, 151 South 1100 W, Farmington, Utah 84025. 

You’ll find a huge assortment and amazing deals on new, famous brand gear at up to 70% off retail prices, and a spectacular selection of used gear. OVWSF coaches and staff will be available to answer your questions about gear and programs. For just $5, OVWSF racers will put a coat of wax on your new skis or board. So come on down. It’s an event not to be missed!

Print or buy your Snowbasin Resort season pass!

FRIDAY, October 31st 4pm – 9pm
Admission: $5; Children under 12 are FREE

SATURDAY, November 1st 9am – 6pm
Admission: $2; Children under 12 are FREE

SUNDAY, November 2nd 10am – 1pm
Admission: FREE

*A percentage of all sales will benefit the Ogden Valley Winter Sports Foundation. www.ovwsf.org

more info: www.snowbasinskiswap.com

Accounting Audit Clerk Open Position Winter 2014

snowbasin horizontal

Job Title: Accounting Audit Clerk
Department: Accounting
Reports To: Accounts Payable & Cash Office Supervisor
Request Date: November 2014
FLSA: Non-Exempt
Status: Seasonal Full-Time

NOTE: This job description shall not be construed as a contract for employment.

SUMMARY: The Audit Clerk is responsible for verifying the accuracy of daily payments, preparation and balancing bank deposits, and end of day balancing. Duties also include accounts payables data entry and vendor statement research. This is a position of guest service, supporting cashiers from all departments and helping in other areas as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Audit the daily sales and cashier reports for all revenue departments
2. Prepare cashier banks for all locations, verifying totals and making change where necessary
3. Count and verify money for daily bank deposit, verify all payment types (cash, cc, billing payment) against daily reports.
4. Identify and resolve problems that occurred during the daily sales reconciliation. Communicate with Cash Office Supervisor to resolve any errors and follow up until the problem is solved.
5. Perform vault audits, including spot bank audits on a regular basis.
6. Audits the procedures of the cashiers and all points of sale.
7. Responsible for accurate daily safe count.
8. Support cashiers with shift close.
9. Assist with change distribution.
10. Excellent customer service and communication skills to both internal and external customers.
11. Assist in other accounting duties: AP Data entry and AP Statement reviews.

EQUIPMENT USED: Computer, Printers, Copiers, Currency Counter

RESPONSIBILITIES TO SAFETY:
1. Maintain a safe work environment.
2. Aware of the Mountain Safety Code
3. Proper footwear for winter conditions

QUALIFICATIONS: Applicants must be 18 or older. Must be able to work weekends and holidays, reliable transportation and must commit to work the entire season. Pre-employment drug screen is required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION and/or EXPERIENCE:
High School Diploma or Equivalent.
Proficient in Microsoft Office applications.
Previous Cash Handling experience preferred.
Previous Accounting experience preferred.

PHYSICAL DEMANDS & WORK ENVIRONMENT: Ability to lift and carry 25 to 30 pounds.

Limited Operations Through Fall

The Grizzly Center retail and rental shop will be open weekends until winter operations begin.

Fall Hours: Saturday and Sunday 10 am- 5 pm

Stock up on gear and get your skis tuned so you are ready for winter!

The gondola will no longer be running and restaurants are closed until we open for winter season.

Thank you for a great summer! See you on the slopes soon!

Snow Sports Sales Desk Winter 2014

Job Description

Job Title: ​Snowsports Sales Desk
Department: ​Snowsports
Reports To: ​Snowsports Director
Prepared Date: ​September
FLSA:​Non-Exempt/hourly
Status:​Full or Part Time Seasonal

NOTE: This job description shall not be construed as a contract for employment.

SUMMARY
The Snowsports Reservations Desk Attendant serves as a sales and desk cashier, public relations and guest service professional and also as a representative of Sun Valley Resort. He/She works as a member of an interdependent team dedicated to creating the best possible environment for taking and teaching a ski or snowboard lesson. The Reservation Attendant works not only with students, but with all guests and other employees, fulfilling the guest service orientation of Sun Valley Resort, both on and off the job.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Recognizes that service is our product and helping guests have great vacations is our primary job.
2. Has a working knowledge of computers and telephone.
3. Sells Snowsports Department and lift ticket products.
4. Performs cashiering duties: pick up bank, enter accurate transactions into computer, complete accurate check out, assist supervisor, etc.
5. Helps guide guests to the right product for them in a timely manner.
6. Makes appointments and coordinates private lessons per supervisor instructions.
7. Keeps desk area clean, neat and well stocked with supplies.
8. Maintains accurate knowledge of all programs and rates.
9. Offers information to guests in Snowsports Department, mountain and surrounding area and serves as a public relations representative for Snowbasin Resort, both on and off the job.
10. Greets and assists guests in a friendly, helpful, respectful manner.
11. Remembers that a smile and a friendly, helping hand can make a guest’s vacation.
12. Reads and complies with the Snowbasin Employee Handbook and Ski/Snowboard Procedures, including grooming, dress and behavioral standards.
13. Appreciates that teamwork is essential for the success of the guests, Snowsports Department and Resort.
14. Cooperates with all Resort employees and co-workers in the performance of their duties.
15. Maintains good humor and a cooperative attitude in all dealings with guests, co-workers and supervisors.
16. Performs other jobs and responsibilities as assigned.

RESPONSIBILITIES TO SAFETY:
1. Protect the safety of self, co-workers, and Snowbasin Resort guests at all times.
2. Promptly report any potentially harmful equipment or situations to the immediate supervisor and/or appropriate department(s).
3. Report safety-related accidents and incidents at once to immediate supervisor and appropriate department(s), following documented procedures.
4. Follow all company and department safety policies and procedures as outlined in the Resort’s Occupational Safety & Health Compliance Manual and department-specific procedures or manuals.
5. Operate equipment in a safe manner that will not lead to injury of yourself or others.
6. Drive in accordance with the law and Snowbasin Resort policies.

QUALIFICATIONS
1. Must demonstrate excellent communication and “people” skills.
2. Must love working with people.
3. Must be adaptable and willing to learn, grow and improve.
4. Must maintain a high level of energy and enthusiasm on the job and be able to complete all transactions in an accurate and timely manner.
5. Must be able to work long and irregular hours under stress, sometimes with difficult people, and maintain a cheerful, professional attitude.
6. Must be willing to work holidays and busy periods without burnout or moodiness.
7. Must be a team player.

CRITERIA FOR EVALUATION (PERFORMANCE STANDARDS)
The Ski and Snowboard instructor is evaluated on performance of duties, teaching ability, communication skills, level of guest service, attitude, attendance and punctuality, attire and grooming, initiative, guest comments, student return rate, skiing/riding ability and improvement relations with co-workers and guests, technical knowledge, willingness to improve (participation in clinics and discussions, free skiing/riding, PSIA and AASI certifications, etc.), professionalism and mature judgment.

Snow Sports Instructor Winter 2014

 

Job Description

Job Title: ​Snowsports Instructor
Department: ​Snowsports
Reports To: ​Snowsports Director
Prepared Date: ​September
FLSA:​Non-Exempt/hourly
Status:​Full or Part Time Seasonal

NOTE: This job description shall not be construed as a contract for employment.

SUMMARY
Ski/Snowboard Instructors will serve as a professional representative of Snowbasin Resort. He/She will be a member of an interdependent team dedicated to creating the best possible environment for taking and teaching a ski or snowboard lesson. Not only will instructors work with students, but also with guests and other employees, fulfilling the guest service orientation Snowbasin Resort both on and off the job.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Recognizes that service is our product and helping guests have great vacations is our primary job.
2. Maintains safety and skier/snowboarder responsibility as top priority while skiing/riding and teaching.
3. Instructs group and private lessons of varying ability levels, as assigned.
4. Instructs students of any age, sex and learning ability, as assigned.
5. Makes continued effort to improve personal skiing/riding skills, teaching skills and knowledge.
6. Serves as a public relations representative for Snowbasin Resort, both on and off the job.
7. Greets and assists guests in a friendly, helpful, respectful manner.
8. Provides “little extras” to guests, such as giving directions and resort information.
9. Remembers that a smile and a friendly, helping hand can make a guest’s vacation.
10. LISTENS to guest’s needs and concerns.
11. Reads and complies with Snowbasin Employee Handbook and Ski /Snowboard procedures, including grooming, dress and behavior standards.
12. Responsible for all information from Ski and Snowboard School bulletin boards, weekly notes and required meetings.
13. Supplies personal ski and board equipment and maintains it in a safe, functional and attractive condition.
14. Appreciates that teamwork is essential for the success of the guests, Snowsports Department and Resort.
15. Cooperates with all Resort employees and co-workers in the performance of their duties.
16. Maintains good humor and cooperative attitude in all dealings with guests, co-workers and supervisors.
17. Looks for ways to better serve the guests, Snowsports Department and Resort.

RESPONSIBILITIES TO SAFETY:
1. Protect the safety of self, co-workers, and Snowbasin Resort guests at all times.
2. Promptly report any potentially harmful equipment or situations to the immediate supervisor and/or appropriate department(s).
3. Report safety-related accidents and incidents at once to immediate supervisor and appropriate department(s), following documented procedures.
4. Follow all company and department safety policies and procedures as outlined in the Resort’s Occupational Safety & Health Compliance Manual and department-specific procedures or manuals.
5. Operate equipment in a safe manner that will not lead to injury of yourself or others.
6. Drive in accordance with the law and Snowbasin Resort policies.

QUALIFICATIONS
1. Must demonstrate excellent communication and “People” skills; must love dealing with people.
2. Must be adaptable and willing to learn, grow and improve.
3. Must maintain a high level of energy and enthusiasm on the job.
4. Must be able to work long and irregular hours under stress.
5. Must maintain a cheerful, professional attitude.
6. Must be willing to work holidays and busy periods without burnout or moodiness.
7. Must be a team player.

CRITERIA FOR EVALUATION (PERFORMANCE STANDARDS)
The Ski and Snowboard instructor is evaluated on performance of duties, teaching ability, communication skills, level of guest service, attitude, attendance and punctuality, attire and grooming, initiative, guest comments, student return rate, skiing/riding ability and improvement relations with co-workers and guests, technical knowledge, willingness to improve (participation in clinics and discussions, free skiing/riding, PSIA and AASI certifications, etc.), professionalism and mature judgment.

Rental Technicians Open Positions

 

snowbasin horizontal

Job Title: Rental Technicians
Department: Rentals & Repair
Reports To: Rental Shop Manager
Request Date: September
FLSA: Non-exempt
Status: Seasonal Full Time & Seasonal Part Time

NOTE: This job description shall not be construed as a contract for employment.

SUMMARY:
Provides guest services related to the proper selection, fitting, renting and selling of a variety of winter sports equipment and accessories. Assists in numerous functions related to maintaining efficient and high-quality shop operations

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
• Have the desire to get new skiers/riders into the proper equipment.
• Fit Boots, Skis, Snowboards and/or Poles to guest satisfaction
• Ensure guests are well-equipped for a day on the mountain
• Remain current on new industry products and trends while demonstrating knowledge of products
• Demonstrate proper knowledge of company cash handling policies and procedure
• Arrive on time, with proper, clean uniform and appearance
• Maintain rental fleet and inventory
• Assist with tracking equipment and inventory regularly.
• Assist management with prevention of theft, both internally and externally.
• Maintain a neat, clean and well-groomed appearance.
• Look for ways to improve processes, guest experience and employee experience regularly.
• Perform other duties as assigned
RESPONSIBILITIES TO SAFETY:
• Protect, promote, and train safety to self, co-workers, and Snowbasin Resort guests at all times.
• Promptly report any potentially harmful equipment or situations to the immediate manager
• Report safety-related accidents and incidents at once to immediate manager and appropriate department(s), following documented procedures.
• Follow all company and department safety policies and procedures as outlined in the Resort’s Occupational Safety & Health Compliance Manual and department-specific procedures or manuals.
• Operate equipment /Tools in a safe manner that will not lead to injury of yourself or others.
• Drive in accordance with the law and Snowbasin Resort policies.

QUALIFICATIONS:
• Basic computer skills
• Strong customer service skills
• English fluency – required
• Friendly, personable and comfortable working with people
• Ability to work a flexible schedule; including some nights and weekends – required
• Experience with rental POS systems – preferred
• Passion for the snowsports industry – preferred
• Disciplined, responsible and accountable.
• Ability to motivate staff and lead by positive example

EDUCATION and/or EXPERIENCE:
• High School Diploma required.
• Must be at least 18 years old.
• Experience and knowledge of rental software systems preferred.
• Experience with ski and snowboard tuning and binding adjustments required.
CERTIFICATES, LICENSES, REGISTRATIONS:
• Must pass ski manufacturers’ binding certification (on-the-job training provided)

PHYSICAL DEMANDS & WORK ENVIRONMENT:
• Ability to lift boots, bindings and skis frequently throughout each shift.
• Ability to lift up to fifty (50) pounds.
• Ability to operate all tuning equipment and general tools.
• Ability to stand for long periods of time while assisting guest needs.

Housekeeper Open Position Winter 2014/15

snowbasin horizontal

Job Title: Housekeeper

Department: Lodge Services
Reports To: Housekeeping Supervisor
Request Date: September
FLSA: Non-exempt
Status: Seasonal Full Time & Seasonal Part Time

NOTE: This job description shall not be construed as a contract for employment.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
1. Cleaning of facilities, including dusting furniture, vacuuming, scrubbing toilets, sinks and floors.
2. Cleaning mirrors and emptying trash.
3. Cleans up spills, picks up litter and other items as necessary to maintain cleanliness.
4. Maintaining and cleaning housekeeping closets.
5. Ability to work in a high pace environment
6. Maintain punctuality and good attendance to assigned work shifts
7. Desire to be a Team player; maintain excellent customer relations

EQUIPMENT USED:

Vacuums, floor buffer, mop, broom, cleaning chemicals

RESPONSIBILITIES TO SAFETY:
1. Read and Follow chemical data sheets(MSDS)
2. Follow company policies and procedures
3. Report any Hazard issue to Supervisor
4. Participate in the Company Safety Program

QUALIFICATIONS: Demonstrate basic competency in reading, writing, speaking, simple arithmetic and interpersonal relations.

EDUCATION and/or EXPERIENCE: High school diploma or equivalent is preferred as well as prior housekeeping experience.

CERTIFICATES, LICENSES, REGISTRATIONS: N/A

PHYSICAL DEMANDS & WORK ENVIRONMENT:
1. Must be able to lift 30 lbs.
2. Must be able to stand for long periods of time.
3. Must demonstrate ability to bend, kneel, handle, reach, grasp and perform repetitive motions.
4. Daily work with cleaning chemicals. Must use care with chemicals.
5. Able to move chairs and move tables.
6. Other/Additional: May experience some stress due to periodic guest relations, also during high occupancy periods.

Guest Services Open Position Winter 2014/15

snowbasin horizontal

Job Title: Guest Services

Department: Guest Services
Reports To: Guest Services Manager
Request Date: September
FLSA: Non-exempt
Status: Seasonal Full Time & Seasonal Part Time

NOTE: This job description shall not be construed as a contract for employment.

SUMMARY: This is an outdoor position for active individuals with a sincere willingness to support Snowbasin’s brand.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
1. Assist in parking operations
2. Assist in guest transportation operations
3. Assist with Snowbasin loss prevention and security
4. Welcome guest wayfinding & ski area
5. Snow removal
6. Assist recycling operations

EQUIPMENT USED: Golf carts, Gator, Truck

RESPONSIBILITIES TO SAFETY:
1. Operating golf cart/Gator safety
2. Skiing/Snowboard safety
3. Personal safety while working around moving objects
4. “Slips and Falls” mitigation
5. Proper lifting techniques

QUALIFICATIONS:
Must be at least 18 years old.
Must be intermediate skier/snowboarder.
Must have valid drivers license and clean driving record.

EDUCATION and/or EXPERIENCE: High school graduate or equivalent.

CERTIFICATES, LICENSES, REGISTRATIONS: NA

PHYSICAL DEMANDS & WORK ENVIRONMENT:
Must be able to work long periods of time in an outdoor environment.
Must be able to lift at least 80 pounds.

Snow Cat Operator Open Position Winter 2014/15

snowbasin horizontal

Job Title: Snow Cat Operator

Department: Grooming
Reports To: Manager, Shift Supervisor
Request Date: Conditions Permitting
FLSA: Non-Exempt
Status: Seasonal Full Time

NOTE: This job description shall not be construed as a contract for employment.

SUMMARY:
Snow cat and Winch cat operator to work swing shift 4pm to 12am or graveyard shift 12am to 9am. Graveyard shift may work longer hours do to overnight weather conditions. Snowbasin grooming team is committed to producing the best product for our customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
1. Pre and post shift vehicle inspection, filling out of log book and reporting issues to vehicle maintenance.
2. Operate snow cat under the direction of shift supervisor.
3. Complete assigned tasks/projects in a timely manner with a high level of quality.
4. Report grooming/safety problems to supervisor.
5. Keep vehicle clean and clutter free.

EQUIPMENT USED:
Prinoth Bison, Prinoth Bison X, Prinoth BR350 Winch

RESPONSIBILITIES TO SAFETY
1. Proper clothing and footwear.
2. Use of seatbelt/safety harness
3. Vehicle and environment awareness.

QUALIFICATIONS:
Must be over 18

EDUCATION and/or EXPERIENCE:
Previous heavy equipment experience, previous snow cat/winch cat experience preferred, minimum of 5 years to train for winch cat operation.

CERTIFICATES, LICENSES, REGISTRATIONS:
Valid driver’s license.

PHYSICAL DEMANDS & WORK ENVIRONMENT:
Must be able to sit for 8 to 10 hours at a time.
Hand eye coordination, ability to listen and follow direction.
Working at night in varying weather conditions such as calm and clear to extreme low visibility whiteout conditions.