Lift Operations Supervisor Open Position Winter 2014/15

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Job Title: Supervisor

Department: Lift Operations
Reports To: Lift Operations Manager
Prepared Date: September 1, 2014
FLSA: Non-exempt
Status: Seasonal Full Time

NOTE: This job description shall not be construed as a contract for employment.

SUMMARY:
The Snowbasin Lift Operations team is an integral part of the overall operation of the Snowbasin Ski Resort. Snowbasin Lift Operations is a division of Mountain Operations. As a member of the Mountain Operations team you will fill a key role in the success of Snowbasin. At the same time you will also fill a role providing our guests with the service that is a trademark of Snowbasin. Supervisors should be friendly, attentive and reliable person aged 18 years or over.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
1. Promote Snowbasin’s vision of “Great Mountain, Great Service, Great Value” and all departmental/company goals.
2. Follow and advocate guidelines set forth in the Snowbasin Handbook and the Lift Operations Handbook.
3. Have the ability to reason and react quickly and thoughtfully to any situation.
4. Be energetic, dependable and self-motivated.
5. Knowledge of or ability to adapt quickly to Snowbasin’s lifts, systems, policies and procedures.
6. Ability to make personnel adjustments so that each lift is properly staffed.
7. Knowledge of or willingness to learn Motorola hand-held scanners and RTP.

EQUIPMENT USED:
1. Skis/Snowboards
2. Snowbasin lift systems: Staedli, CTEC, Thiokol, Bruckschlogl, Dopplemayer
3. RTP/Motorola Scanners

RESPONSIBILITIES TO SAFETY:
Respond to team members requesting assistance including employee and lift involved incidents.
Willingness and knowledge to help with staff training both in the classroom and on-the-job.
Day to day implementation of all departmental and company policies and procedures with a focus on detail, guest services, safety, grooming standards, attendance/punctuality and record keeping.
Follow and advocate the Skiers Responsibility Code and all other Snowbasin safety practices.

QUALIFICATIONS:
Working knowledge of or ability to adapt quickly to Snowbasin’s policies and procedures.
High level of guest services.
Strong communication skills.
Strong skiing/snowboarding skills.
Ability to fill any operational role.
Attention to detail.

EDUCATION and/or EXPERIENCE:
Must be able to speak, read, write and understand English.
Requires good communication skills; both verbal and written.
Ability to supervise subordinates including assignment of duties, evaluating service and taking disciplinary action when necessary.
Minimum of 1 year of lift operations experience or similar resort/hospitality experience.
High school diploma or equivalent is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS: NA

PHYSICAL DEMANDS & WORK ENVIRONMENT:
Enjoying working outdoors and outdoor activities in all weather conditions.
Ability to lift up to 50 pounds.
Strong skiing/snowboarding skills.
Able to travel to Snowbasin when scheduled.
Available to work on both weekend days and all holidays.

Lift Operations Assistant Manager Position Winter 2014/15

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Job Title: Assistant Manager

Department: Lift Operations
Reports To: Lift Operations Manager
Prepared Date: 28 July 2014
FLSA: Non-exempt
Status: Seasonal Full Time

NOTE: This job description shall not be construed as a contract for employment.

SUMMARY:
The Snowbasin Lift Operations team is an integral part of the overall operation of the Snowbasin Ski Resort. Snowbasin Lift Operations is a division of Mountain Operations. As a member of the Mountain Operations team you will fill a key role in the success of Snowbasin. At the same time you will also fill a role providing our guests with the service that is a trademark of Snowbasin. The Assistant Manager should be friendly, attentive and reliable person aged 21 years or over.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (other duties may be assigned):
1. Promote Snowbasin’s vision of “Great Mountain, Great Service, Great Value” and all departmental/company goals.
2. Follow and advocate guidelines set forth in the Snowbasin Handbook and the Lift Operations Handbook.
3. Have the ability to reason and react quickly and thoughtfully to any situation.
4. Be energetic, dependable and self-motivated.
5. Knowledge of or ability to adapt quickly to Snowbasin’s lifts, systems, policies and procedures.
6. Respond to, or attend to any issue or discussion in the Managers absence.
7. Ability to make personnel adjustments so that each lift is properly staffed.
8. Knowledge of or willingness to learn RTP/Motorola ticketing, Kronos payroll and PMI staff management systems.

EQUIPMENT USED:
1. Skis/Snowboard
2. Snowbasin lift systems: Staedli, CTEC, Thiokol, Bruckschlogl, Dopplemayer
3. Kronos, RTP/Motorola Scanners, PMI, MSOffice

RESPONSIBILITIES TO SAFETY:
1. Respond to team members requesting assistance including employee injuries and lift involved incidents.
2. Willingness and knowledge to help with staff training both in the classroom and on-the-job.
3. Day to day implementation of all departmental and company policies and procedures with a focus on detail, guest services, safety, grooming standards, attendance/punctuality and record keeping.
4. Follow and advocate the Skiers Responsibility Code and all other Snowbasin safety practices.

QUALIFICATIONS:
High level of guest services.
Strong communication skills.
Strong skiing/snowboarding skills.
Ability to fill any operational role.
Attention to detail.

EDUCATION and/or EXPERIENCE:
Must be able to speak, read, write and understand English.
Requires good communication skills; both verbal and written.
Ability to supervise subordinates including assignment of duties, evaluating service and taking disciplinary action when necessary.
Must have minimum of 2 years of lift operations experience or similar resort/hospitality experience.
Must have familiarity with Microsoft Word, Outlook and Excel.
Willingness to learn Kronos, RTP and PMI.
High school diploma or equivalent is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS: N/A

PHYSICAL DEMANDS & WORK ENVIRONMENT:
Position may require standing, walking and skiing for portions of the working day.
Must be able to lift up to 50 pounds on a regular basis.
Must be able to walk, stand, sit, ski, bend, stoop, squat and stretch to fulfill tasks.
Enjoy working outdoors and outdoor activities in all weather conditions.
Strong skiing/snowboarding skills.
Able to travel to Snowbasin when scheduled.
Available to work on both weekend days and all holidays.

Housekeeper Open Position Winter 2014/15

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Job Title: Housekeeper

Department: Lodge Services
Reports To: Housekeeping Supervisor
Request Date: September
FLSA: Non-exempt
Status: Seasonal Full Time & Seasonal Part Time

NOTE: This job description shall not be construed as a contract for employment.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
1. Cleaning of facilities, including dusting furniture, vacuuming, scrubbing toilets, sinks and floors.
2. Cleaning mirrors and emptying trash.
3. Cleans up spills, picks up litter and other items as necessary to maintain cleanliness.
4. Maintaining and cleaning housekeeping closets.
5. Ability to work in a high pace environment
6. Maintain punctuality and good attendance to assigned work shifts
7. Desire to be a Team player; maintain excellent customer relations

EQUIPMENT USED:

Vacuums, floor buffer, mop, broom, cleaning chemicals

RESPONSIBILITIES TO SAFETY:
1. Read and Follow chemical data sheets(MSDS)
2. Follow company policies and procedures
3. Report any Hazard issue to Supervisor
4. Participate in the Company Safety Program

QUALIFICATIONS: Demonstrate basic competency in reading, writing, speaking, simple arithmetic and interpersonal relations.

EDUCATION and/or EXPERIENCE: High school diploma or equivalent is preferred as well as prior housekeeping experience.

CERTIFICATES, LICENSES, REGISTRATIONS: N/A

PHYSICAL DEMANDS & WORK ENVIRONMENT:
1. Must be able to lift 30 lbs.
2. Must be able to stand for long periods of time.
3. Must demonstrate ability to bend, kneel, handle, reach, grasp and perform repetitive motions.
4. Daily work with cleaning chemicals. Must use care with chemicals.
5. Able to move chairs and move tables.
6. Other/Additional: May experience some stress due to periodic guest relations, also during high occupancy periods.

Guest Services Open Position Winter 2014/15

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Job Title: Guest Services

Department: Guest Services
Reports To: Guest Services Manager
Request Date: September
FLSA: Non-exempt
Status: Seasonal Full Time & Seasonal Part Time

NOTE: This job description shall not be construed as a contract for employment.

SUMMARY: This is an outdoor position for active individuals with a sincere willingness to support Snowbasin’s brand.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
1. Assist in parking operations
2. Assist in guest transportation operations
3. Assist with Snowbasin loss prevention and security
4. Welcome guest wayfinding & ski area
5. Snow removal
6. Assist recycling operations

EQUIPMENT USED: Golf carts, Gator, Truck

RESPONSIBILITIES TO SAFETY:
1. Operating golf cart/Gator safety
2. Skiing/Snowboard safety
3. Personal safety while working around moving objects
4. “Slips and Falls” mitigation
5. Proper lifting techniques

QUALIFICATIONS:
Must be at least 18 years old.
Must be intermediate skier/snowboarder.
Must have valid drivers license and clean driving record.

EDUCATION and/or EXPERIENCE: High school graduate or equivalent.

CERTIFICATES, LICENSES, REGISTRATIONS: NA

PHYSICAL DEMANDS & WORK ENVIRONMENT:
Must be able to work long periods of time in an outdoor environment.
Must be able to lift at least 80 pounds.

Snow Cat Operator Open Position Winter 2014/15

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Job Title: Snow Cat Operator

Department: Grooming
Reports To: Manager, Shift Supervisor
Request Date: Conditions Permitting
FLSA: Non-Exempt
Status: Seasonal Full Time

NOTE: This job description shall not be construed as a contract for employment.

SUMMARY:
Snow cat and Winch cat operator to work swing shift 4pm to 12am or graveyard shift 12am to 9am. Graveyard shift may work longer hours do to overnight weather conditions. Snowbasin grooming team is committed to producing the best product for our customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
1. Pre and post shift vehicle inspection, filling out of log book and reporting issues to vehicle maintenance.
2. Operate snow cat under the direction of shift supervisor.
3. Complete assigned tasks/projects in a timely manner with a high level of quality.
4. Report grooming/safety problems to supervisor.
5. Keep vehicle clean and clutter free.

EQUIPMENT USED:
Prinoth Bison, Prinoth Bison X, Prinoth BR350 Winch

RESPONSIBILITIES TO SAFETY
1. Proper clothing and footwear.
2. Use of seatbelt/safety harness
3. Vehicle and environment awareness.

QUALIFICATIONS:
Must be over 18

EDUCATION and/or EXPERIENCE:
Previous heavy equipment experience, previous snow cat/winch cat experience preferred, minimum of 5 years to train for winch cat operation.

CERTIFICATES, LICENSES, REGISTRATIONS:
Valid driver’s license.

PHYSICAL DEMANDS & WORK ENVIRONMENT:
Must be able to sit for 8 to 10 hours at a time.
Hand eye coordination, ability to listen and follow direction.
Working at night in varying weather conditions such as calm and clear to extreme low visibility whiteout conditions.

Front Office Assistant Open Position Winter 2014/15

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Job Title: Front Office Assistant
Department: Administration
Reports To: Front Office Supervisor
Request Date: September
FLSA: Non-exempt
Status: Seasonal Part Time

NOTE: This job description shall not be construed as a contract for employment.

SUMMARY: This person will work weekends during our 2014/2015 winter season.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
1. Answer Phones ; routes calls to appropriate departments; sell Snowbasin services.
2. Support all managers in their appropriate departments.
3. Take reservations; explain the venue and schedule reservations including taking deposits.
4. Stock supplies if/when needed (coffee, cups, bowls, paper plates, etc.) Distribute office supplies.
5. Faxes, Scans and copies when needed, opening and sorting mail.
6. Problem Solving.

EQUIPMENT USED: Multiline Phones, Outlook, Excel, Word, Publisher, RTP

RESPONSIBILITIES TO SAFETY:
1. Proper Footwear
2. Follow all safety procedures and policies

QUALIFICATIONS: Computer skills, Customer Service Skills, Phone Etiquette skills, Strong Work Ethics, must be a Team Player and self-motivated.

EDUCATION and/or EXPERIENCE: High School Graduate

CERTIFICATES, LICENSES, REGISTRATIONS: N/A

PHYSICAL DEMANDS & WORK ENVIRONMENT: Able to work while sitting at a desk for long hours

Dishwasher Open Position Winter 2014/15

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Job Title: F&B Dishwasher
Department: Food and Beverage
Reports To: Shift Dishwasher
Prepared Date: September
FLSA: Non-Exempt/hourly
Status: Full or Part Time Seasonal

NOTE: This job description shall not be construed as a contract for employment.

Job Description

SUMMARY
As a member of the F&B team, the F&B DISHWASHER is instrumental in fulfilling the short/long term goals for the property and executing the F&B philosophy and brand. This position is responsible for creating an atmosphere that will inspire guests and associates to return through the dedicated care of china, glass and flatware, quality, organization and speed. The individual will instill a strong atmosphere of service excellence in order to promote self-motivation and will redirect performance as soon as discrepancies are observed/experienced from the perspective of the Sous Chef. A key part of every employee’s job is to serve as a Snowbasin ambassador, engaging the guest at every opportunity.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Read, understand and abide by the employee handbook and resort & department polices & procedures; including recycling policy.
2. Maintain a positive work environment by working and communicating in a courteous and professional manner with all guests, co-workers and vendors.
3. Maintain awareness of all safety, state & federal sanitation and security procedures relevant to the department and property. Ensure department members are familiar with and adhere to them as well.
4. Maintain awareness of resort, reservations, group business and special requests or functions and their potential effect on the operations.
5. Perform any reasonable tasks as requested by management.
6. Exceed required standards/goals to achieve superior guest service and china organization
7. Maintains impeccable cleanliness of work station
8. Actively greets all guests and employees when required
9. Maintains required inventories and par stock levels in dish areas
10. Attend and contribute to required meetings and training classes.
11. Culinary Excellence – ‘Own your Zone’

EQUIPMENT USED:
 Knives
 Dish machine
 Ovens, Grill, Sautee, Temperatures
 Robot Coupe, Choppers, Mixer
 Mop & Dishwasher — Broom

RESPONSIBILITIES TO SAFETY:
1. Protect the safety of self, co-workers, and Snowbasin Resort guests at all times.
2. Promptly report any potentially harmful equipment or situations to the immediate supervisor and/or appropriate department(s).
3. Report safety-related accidents and incidents at once to immediate supervisor and appropriate department(s), following documented procedures.
4. Follow all company and department safety policies and procedures as outlined in the Resort’s Occupational Safety & Health Compliance Manual and department-specific procedures or manuals.
5. Operate and maintain equipment in a safe manner that will not lead to injury of yourself or others.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Entry level. Must learn basic sanitation and get approved food handler’s card. Must learn safety, cleaning, and maintenance of equipment used

MATHEMATICAL SKILLS
Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

CERTIFICATES, LICENSES, REGISTRATIONS
Must have or obtain food handlers

PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand most of the day; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to taste or smell. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds and sometimes more.

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration. The noise level in the work environment is usually loud.

Food and Beverage Cook Open Position Winter 2014/15

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Job Title: F&B Cook I
Department: Food and Beverage
Reports To: Cook
Prepared Date: September
FLSA: Non-Exempt/hourly
Status: Full or Part Time Seasonal

NOTE: This job description shall not be construed as a contract for employment.

Job Description

SUMMARY
As a member of the F&B team, the F&B COOK I am instrumental in fulfilling the short/long term goals for the property and executing the F&B philosophy and brand. This position is responsible for creating an atmosphere that will inspire guests and associates to return through the dedicated care of culinary operations, quality, and speed. The individual will instill a strong atmosphere of service excellence in order to promote self-motivation and will redirect performance as soon as discrepancies are observed/experienced from the perspective of the Chef. A key part of every employee’s job is to serve as a Snowbasin ambassador, engaging the guest at every opportunity.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Read, understand and abide by the employee handbook and resort & department polices & procedures; including recycling policy.
2. Maintain a positive work environment by working and communicating in a courteous and professional manner with all guests, co-workers and vendors.
3. Maintain awareness of all safety, state & federal sanitation and security procedures relevant to the department and property. Ensure department members are familiar with and adhere to them as well.
4. Maintain awareness of resort, reservations, group business and special requests or functions and their potential effect on the operations.
5. Preparation pars, stock, and mis en place
6. 100% culinary preparation and recipe accuracy
7. Proper use Knife, sanitation, oven, grill, dish washer
8. Product knowledge of all food and beverage menus – ability to make suggestions to guests
9. Perform any reasonable tasks as requested by management.
10. Exceed required standards/goals to achieve superior guest service
11. Required to work in banquets and BBQ as needed.
12. Maintains impeccable cleanliness of facility
13. Actively greets all of our guests.
14. Maintains required inventories and par stock levels in coolers and racks
15. Attend and contribute to required meetings and training classes.
16. Culinary Excellence – ‘Own your Zone’

EQUIPMENT USED:
 Knives
 Dish machine
 Ovens, Grill, Sautee, Temperatures
 Robot Coupe, Choppers, Mixer
 Mop & Dishwasher — Broom

RESPONSIBILITIES TO SAFETY:
1. Protect the safety of self, co-workers, and Snowbasin Resort guests at all times.
2. Promptly report any potentially harmful equipment or situations to the immediate supervisor and/or appropriate department(s).
3. Report safety-related accidents and incidents at once to immediate supervisor and appropriate department(s), following documented procedures.
4. Follow all company and department safety policies and procedures as outlined in the Resort’s Occupational Safety & Health Compliance Manual and department-specific procedures or manuals.
5. Operate equipment in a safe manner that will not lead to injury of yourself or others.
6. Drive in accordance with the law and Snowbasin Resort policies.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Entry level. Must possess good knowledge of service and food & beverage products and have cooked some place prior.

MATHEMATICAL SKILLS
Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

CERTIFICATES, LICENSES, REGISTRATIONS
Must have or obtain food handlers

PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand most of the day; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to taste or smell. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds.

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration. The noise level in the work environment is usually loud.

Food and Beverage Cashier Open Position Winter 2014/15

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Job Title: F&B Cashier
Department: Food and Beverage
Reports To: Lodge Manager
Prepared Date: September 27, 2013
FLSA: Non-Exempt/hourly
Status: Full or Part Time Seasonal

NOTE: This job description shall not be construed as a contract for employment.

Job Description

SUMMARY
As a member of the f&b team, the F&B cashier is instrumental in fulfilling the short/long term goals for the property and executing the F&B philosophy and brand. This position is responsible for creating an atmosphere that will inspire guests and associates to return. The individual will instill a strong atmosphere of service excellence in order to promote self-motivation and will redirect performance as soon as discrepancies are observed/experienced from the perspective of the manager. A key part of every employee’s job is to serve as a Snowbasin ambassador, engaging the guest at every opportunity.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Read, understand and abide by the employee handbook and resort & department polices & procedures; including recycling policy.
2. Maintain a positive work environment by working and communicating in a courteous and professional manner with all guests, co-workers and vendors.
3. Maintain awareness of all safety, state & federal sanitation and security procedures relevant to the department and property. Ensure department members are familiar with and adhere to them as well.
4. Maintain awareness of resort, reservations, group business and special requests or functions and their potential effect on the operations.
5. 100% cash accuracy – works with cash office to correct deficiencies immediately
6. Proper use of POS including product and payment methods
7. Product knowledge of all food and beverage menus – ability to make suggestions to guests
8. Perform any reasonable tasks as requested by management.
9. Exceed required standards/goals to achieve superior guest service
10. Required to work in banquets, coffee bar, BBQ as needed.
11. Maintains cleanliness of facility
12. Actively greets all of our guests.
13. Maintains required inventories and par stock levels in coolers and racks
14. Attend and contribute to required meetings and training classes.

EQUIPMENT USED:
 Personal computer, telephone
 Point-of-sale System
 Wine key
 Coffee & espresso machine
 Mop & Dishwasher — Broom

RESPONSIBILITIES TO SAFETY:
1. Protect the safety of self, co-workers, and Snowbasin Resort guests at all times.
2. Promptly report any potentially harmful equipment or situations to the immediate supervisor and/or appropriate department(s).
3. Report safety-related accidents and incidents at once to immediate supervisor and appropriate department(s), following documented procedures.
4. Follow all company and department safety policies and procedures as outlined in the Resort’s Occupational Safety & Health Compliance Manual and department-specific procedures or manuals.
5. Operate equipment in a safe manner that will not lead to injury of yourself or others.
6. Drive in accordance with the law and Snowbasin Resort policies.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Entry level. Must possess good knowledge of service and food & beverage products.

MATHEMATICAL SKILLS
Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

CERTIFICATES, LICENSES, REGISTRATIONS
Must have or obtain TIPS, food handlers

PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand most of the day; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to taste or smell. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds.

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration. The noise level in the work environment is usually loud.

Busser Open Position Winter 2014/15

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Job Title: F&B Busser
Department: Food and Beverage
Reports To: Lodge Manager
Prepared Date: September
FLSA: Non-Exempt/hourly
Status: Full or Part Time Seasonal

NOTE: This job description shall not be construed as a contract for employment.

Job Description

SUMMARY
As a member of the F&B team, the F&B Busser is instrumental in fulfilling the short/long term goals for the property and executing the F&B philosophy and brand. This position is responsible for creating an atmosphere that will inspire guests and associates to return. The individual will instill a strong atmosphere of service excellence in order to promote self-motivation and will redirect performance as soon as discrepancies are observed/experienced from the perspective of the lodge manager. A key part of every employee’s job is to serve as a Snowbasin ambassador, engaging the guest at every opportunity.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Read, understand and abide by the employee handbook and resort & department polices & procedures; including recycling policy.
2. Maintain a positive work environment by working and communicating in a courteous and professional manner with all guests, co-workers and vendors.
3. Maintain awareness of all safety, state & federal sanitation and security procedures relevant to the department and property. Ensure department members are familiar with and adhere to them as well.
4. Maintain awareness of resort, reservations, group business and special requests or functions and their potential effect on the operations.
5. General dining room clearing of dishes, trash, wiping down tables
6. Moving furniture and general upkeep of public/dining areas
7. Product knowledge of all food and beverage menus – ability to make suggestions to guests
8. Perform any reasonable tasks as requested by management.
9. Exceed required standards/goals to achieve superior guest service
10. Required to work in banquets, coffee bar, BBQ as needed.
11. Maintains cleanliness of facility
12. Actively greets all of our guests and thanks them for their patronage
13. Maintains required inventories and par stock levels in coolers and racks
14. Attend and contribute to required meetings and training classes.

EQUIPMENT USED:
 Coffee & espresso machine
 Mop & Dishwasher – Broom
 Dishwasher

RESPONSIBILITIES TO SAFETY:
1. Protect the safety of self, co-workers, and Snowbasin Resort guests at all times.
2. Promptly report any potentially harmful equipment or situations to the immediate supervisor and/or appropriate department(s).
3. Report safety-related accidents and incidents at once to immediate supervisor and appropriate department(s), following documented procedures.
4. Follow all company and department safety policies and procedures as outlined in the Resort’s Occupational Safety & Health Compliance Manual and department-specific procedures or manuals.
5. Operate equipment in a safe manner that will not lead to injury of yourself or others.
6. Drive in accordance with the law and Snowbasin Resort policies.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Entry level. Must possess good knowledge of service and food & beverage products.

MATHEMATICAL SKILLS
Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

CERTIFICATES, LICENSES, REGISTRATIONS
Must have or obtain food handlers

PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand most of the day; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to taste or smell. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds.

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration. The noise level in the work environment is usually loud.